FAQ'S


How long does the whole process take?
Once you purchase the listing for the design you'd like and I get all of your information, I will have digital proofs ready within 24 hours (within shop hours), unless it's a custom order, in which case it takes 5-7 days for the first proofs.  The proofing process can take a couple of days to a couple of weeks, depending on the design and how many changes you need.

Once you've approve the final proof and made final payment, it takes 10-13 business days to print and ship.  The whole process takes about 3.5 weeks, which of course can be sped up if your in a hurry.

Why is the invitation listing $50?
This is just your deposit to get started on the order, as soon as you're happy with the proofs we send online, we will set up your private listing for the total, and the $50 will be deducted from the cost.  For custom orders such as the silhouettes ore Cecil and Elliot design where the listing is $80, this is a design fee and is in addition to the cost of prints, and will not be deducted form the total.

What if I change my mind after ordering?
If we have not made your proofs yet, this is no problem, we will cancel and refund the deposit.  However once the proofs have been made, the $50 is non-refundable.

How many sets does the price include?
When we say each $4.50 set includes the card, RSVP, and envelope, we mean just one.  So 25 sets would be $112 ($4.50x25)

Do you offer rush shipping?
Yes, if your in a hurry we can have your prints as fast as 2 business days, except for invitations that require assembly or colored envelopes, in which case we can get them to you in 4 business days.  Our shop policies state the prices for printing and shipping timeframes.

What happens if I don't like my prints?
If you receive your prints and they aren't what you expected, such as the color being off or the paper not what you had in mind, you can pay for reprints, at the cost of printing.  If you are worried about printing quality, we encourage you to order a sample before starting your order, or you can purchase a custom sample with your wording and colors, so you'll know exactly what your invite will look like.

Do you offer custom designs?
Yes, custom designs range from $80 - $175.

Do you have a minimum order requirement?
We only accept orders of at least 25.

Can I just buy the digital file?
Yes, you can get the digital file for $125. 

Do you offer different papers?
Yes, we offer 5 different types of paper, and each paper is a different price.  I make suggestions for different designs, but you can order any paper you like.  I do offer sample packets as well so you can see what paper you like.  Please see my shop policies for the pricing set up for different papers